FAQ Overview

Getting Started

How to Add Your Instagram Account?

01) Go to your Dashboard

02) Click on Account Manager

03) Click on Add Instagram Profiler

Make sure adding your proxy IP related to your country.

The first time you may need to authorize in the Instagram app

We don’t save the login and password details of your social media in our system.

Go to this page https://www.instagram.com/session/login_activity/ and follow the steps:
– Click on EDIT PROFILE
– Click on Login Activity
– Click on This Was Me

Add the code sent by e-mail or SMS in the field verification code

Author: IncGram
Last update: 2020-06-27 23:57


Instagram Safety Tips

We can’t overemphasize the importance of account safety when it comes to social media automation. And in this article, we’ll be showing you how to get the best out of your Instagram account using IncGram and to remain safe at the same time.

Avoid the Use of Other Automation Tools
Once you start using IncGram, you have to know that you can NOT use it along with any other Instagram Automation Tool.

Doing this will place your account at great risk because we have carefully put in place safety measures to ensure you remain safe while using our service. Using other tools might conflict with our practices and you might be seen running too fast on Instagram.

If you are to use any other tool for some reasons. Ensure you stop all your running activities on IncGram before proceeding with the other service. And do the same on the other service when you’re resuming the activities.

Be Active on Instagram
It shouldn’t be just about Auto Liking, Commenting, Following… You need to also post relevant content to your account, this is why we have provided the Post Scheduling option. Ensure you have up to 10-15 published posts on Instagram before you start automation on a new Instagram account.

If your Instagram account is new, to avoid complications, perform some tasks from the account on the Instagram Official Mobile App. Try to Post, Follow, Like and comment on the account via the app before adding to your IncGram account. This will increase your Instagram trust rate.

Personalise Every Account
We understand you might want to create some Instagram accounts just for the purpose of marketing. If you want to remain on the safe side, you need to personalise each and every one of these accounts.

Confirm every account with a mobile number
Link your Instagram account to a Facebook page
Add Unique Profile picture and description to every of your account.
Start Automation Slowly
If you are a new user of IncGram, we always advise you to start SLOWLY regardless of your account age.

For old Instagram accounts, start with the Slow speed option and if your Instagram account is new, start with the Very Slow option for the first few days. You can increase your speed to Medium and Slow respectively after the first week of using our service.

If you have used IncGram for some weeks, you can then decide to increase the speed to Fast (if necessary). We strongly advise against running your account on the Very Fast speed. Except for those who have tested their accounts for different speed options and know that the speed option is never too fast. See our speed options explained here.

Start with a Single Action
As a new IncGram user, do not schedule Auto Follow, Auto Like, Auto Comment at the same time as this will seem suspicious to Instagram.

Start with a single action in the first week. If you’ll like to use another function, simply disable the currently running action

You can run multi-action after some days or weeks.

Do not Follow and Unfollow at the same time
We know you want to follow and unfollow as fast as possible. It is unhealthy to perform both actions at the same time because this will only make your account look like spam.

You can choose to do auto-follow for some days and build your followers. When you have enough followers, you can then use the unfollow function. It is also advisable to unfollow those who do not follow you and those followed using IncGram auto-follow.

Use a Proxy (recommended)
Our servers are located in the USA, and we know that a high percentage of our users aren’t from these countries. This is why we have made provision for a proxy for every users’ accounts.

Although there is no banned risk involved when you don’t use a proxy, it could be frustrating at times to know that your activities stop running in the middle of a campaign due to session break.

When you use your country’s proxy, this means your Instagram account will be used from the same location as your mobile app, increasing your trust rate and a stable session.

We recommend the use of private HTTP proxies because they are more stable and reliable, using a non-stable proxy could hinder your campaign’s success.

Avoid the use of banned Hashtags
One of the common reasons many Instagram accounts get banned is the hashtags they use. Many do not know that some hashtags have been flagged by Instagram and a user that constantly uses such hashtags will land in a temporary Instagram jail.

Author: IncGram
Last update: 2020-06-28 00:04


How can I test the service for free?

Author: IncGram
Last update: 2020-06-28 10:58


How to add a proxy VPN?

Don't you have a VPN proxy?

We suggest getting one because your account might not work, free trial the VPN with the IP of your country from Blazingseollc.

After getting your VPN with the IP of your country follow the steps below to add your VPN. 

01) Go to your Dashboard

02) Click on Account Manager -> Add Instagram profile

03) In the field, Proxy will be able to add the VPN.

The proxy should match the following pattern: http://ip:port OR http://username:password@ip:port

It's recommended to use a proxy belongs to the country where you've logged in this account in Instagram's official app or website.

Notes:

The PORT of your VPN might be added to our firewall, contact us before add your VPN proxy.

Go to this page https://www.instagram.com/session/login_activity/ and follow the steps:
– Click on EDIT PROFILE
– Click on Login Activity
– Click on This Was Me

Add the code sent by e-mail or SMS in the field verification code

Author: IncGram
Last update: 2020-07-06 23:38


Is this service safe to use?

Yes. It purely imitates the behaviour of a human according to a chosen timezone.

Make sure adding your proxy IP related to your country.

We don’t save the login and password details of your social media in our system.

Author: IncGram
Last update: 2020-06-28 11:30


Can I use Instagram as usual?

Yes, 100%. Our service is completely non-interruptive and you can use Instagram as you usually would.

Author: IncGram
Last update: 2020-06-28 11:31


Why do I need to use VPN?

The latest Instagram updates affected all the automation tools on the market. VPN allows you to use IncGram tool along with Instagram app using the same IP address at the same time and not to be detected by Instagram that you use automation bot.

Please make sure VPN is active all the time on your device while you use Instagram app

Don't you have a VPN proxy?

We suggest getting one because your account might not work, free trial the VPN with the IP of your country from Blazingseollc.

Author: IncGram
Last update: 2020-07-06 23:38


Troubleshooting

I do not receive the Activation Code - How to Fix

While adding your account, if you do not receive the activation code from Instagram, kindly try the steps below:

The verification code will be sent to your Instagram registered email or phone number by Instagram.

1. Ensure that your registered email and Phone number on Instagram are correct.

2. Check your SPAM and SOCIAL tabs. Sometimes the verification code goes to the SPAM box or the SOCIAL Tab (for Gmail users).

3. Clear your browser cache and cookies and try again after 30 minutes. If you confirmed the above two steps and do not get the code. Kindly clear your browser cache and cookies then try again

Author: IncGram
Last update: 2020-06-28 00:11


My account is paused

We are sorry for the inconvenience. Instagram has new updates and we are trying to prevent this issue. Don’t worry, we will compensate for the period it was paused.

First of all, make sure you have a VPN connection on your device.

Make the re-login or reauthorize on Account Manager

Go to this page https://www.instagram.com/session/login_activity/ and follow the steps:
– Click on EDIT PROFILE
– Click on Login Activity
– Click on This Was Me

Add the code sent by e-mail or SMS in the field verification code

Author: IncGram
Last update: 2020-06-28 11:37


My account is getting paused

If you already changed Instagram password and re authorized on Account Manager, but your account still getting paused while VPN is constantly active on your device, then we recommend to turn likes, follows and unfollows off on your dashboard and promote your account by "watch stories" only during a week.

On your Instagram -> Activity: the recommended settings:

Define a Calendar to Schedule as Alternate

Speed: Activity speed: Normal

Comments: select Don't comment same users

Follow: Select Don't follow same users and Don't follow private users

Unfollow: Select Don't unfollow my followers

In a week you can turn these features on back one by one. We will add extra days as a compensation of this period. Please don't forget to turn VPN on before you open Instagram app.

Author: IncGram
Last update: 2020-06-28 11:40


Why do I need to use VPN?

The latest Instagram updates affected all the automation tools on the market. VPN allows you to use IncGram tool along with Instagram app using the same IP address at the same time and not to be detected by Instagram that you use automation bot.

Please make sure VPN is active all the time on your device while you use Instagram app

Don't you have a VPN proxy?

We suggest getting one because your account might not work, free trial the VPN with the IP of your country from Blazingseollc.

Author: IncGram
Last update: 2020-07-06 23:38


No actions performed

On Instagram -> Activity

Make sure you have like / follow / unfollow enabled.

Make sure your account is in “Started” status currently.

Make sure you have VPN connected on your device.

Check Live activity on your dashboard.

Make sure you have gender and language filters any selected

If you have all is active but still have no actions, please contact our support by email.

If you just started the promotion, please wait, the system smoothly starts to speed up the bot actions. It may take 2-3 days for normal speed performance due to the latest Instagram updates.

Author: IncGram
Last update: 2020-06-28 11:48


Posting

How to post on Instagram?

01) Go to your Dashboard

02) Click on Instagram -> Post

You will be able to Post:

- Media
- Story
- IGTV
- Carousel

Also you can schedule your post and repost

Author: IncGram
Last update: 2020-06-28 00:15


How to Delete a Post on Instagram via IncGram?

01) Go to your Dashboard

02) Click on Instagram -> Activity

03) On your profile, click on Settings

04) Click on Profile

05) In the Post, click on the button Delete

Author: IncGram
Last update: 2020-06-28 00:55


How to Use the IncGram Captions Feature?

01) Go to your Dashboard

02) Click on Caption

03) Click on Add New

04) When you add a new post, in the caption box field, click on Get Caption, also you will be able to save a New Caption

Author: IncGram
Last update: 2020-06-28 00:58


Automation

How to Set Up a Activity/Automation on Instagram?

01) Go to your Dashboard

02) Click on Instagram -> Activity

03) Click on Settings

04) Select what you want to do: Like, Comment, Watching story, Follow, Unfollow, Direct Message or Repost media

05) Click on the Calendar to Schedule

06) Define your Targeting, Speed, Filters, Comments, Follow, Unfollow, Tags, Locations, Usernames, Blacklist or Auto stop

Recommended settings:

Speed: Activity speed: Normal

Comments: select Don't comment same users

Follow: Select Don't follow same users and Don't follow private users

Unfollow: Select Don't unfollow my followers

Author: IncGram
Last update: 2020-06-28 01:06


FAQ

I’ve changed a username/password in Instagram and now IncGram doesn’t work

If you change anything on Instagram, you have to re authorize or re login in IncGram as well in order to allow promotion to be continued.

Author: IncGram
Last update: 2020-06-28 10:56


How to delete my account from the system?

01) Go to your Dashboard

02) Click on the Account manager

03) Click on 3 Dots

04) Click on Delete

Author: IncGram
Last update: 2020-06-28 11:32


How to check the Analytics?

01) Go to your Dashboard

02) Click on Instagram

03) Click on Analytics

04) Click on your Instagram profile

or

01) Click on Instagram

02) Click on Activity

03) On your Instagram profile click on Settings

04) Click on Stats or Log

Author: IncGram
Last update: 2020-06-28 12:23


Payments

How to Upgrade Your IncGram Plan?

01) Go to your Dashboard

02) Click on Upgrade Now

Author: IncGram
Last update: 2020-06-28 09:53


How to pay a subscription or renew a plan?

We accept payments by PayPal one-time or recurring. The payment is redirected to PayPal website, we don't store your card details.

01) Go to your Dashboard -> Click on Upgrade Now

or

Click on your Profile in the right top

Click on Renew Account

02) Select your plan and click 

Author: IncGram
Last update: 2020-06-28 10:50


I’ve stopped promotion of my account but you’ve taken money. Why?

Stop status doesn’t mean you’ve cancelled a subscription. It means IncGram won’t do any actions with your account, but you still have your paid days running and it automatically continues the promotion for the period that had been paid.

Author: IncGram
Last update: 2020-06-28 10:55


Cancellation

How to Cancel Auto Subscription?

Author: IncGram
Last update: 2020-06-28 10:53